Job Description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

DHL has an opening for the Director of National Accounts . This important role will be responsible for maintaining close working relationships, generating new business from existing key customers and driving customer satisfaction. 

Key Responsibilities:

· Recruits, hires, manages and provides coaching and development to National Accounts Management staff for their Area

· Overseas sales revenue generation, profit and/or expense objectives for the account management function within their Area of Responsibility

· Develop sales plans and budgets for achieving sales goals within a defined set of key accounts

· Manages the key account planning process, and develops and performs strategic plans (through subordinates) for all key accounts

· Assists account management representatives in maintaining and expanding critical accounts

· Identifies and pursues growth opportunities for key accounts within area assigned

· Periodically visits key markets within area assigned to investigate operations and local conditions

· Works with internal support team to improve sales and revenue growth within the Area

· May maintain personal responsibility for one or more key accounts

· Partners with other sales manager(s) to communicate sales problems, business observations, customer feedback, etc.

· Gathers detailed information about accounts, identifies decision-makers, and understands strategic business challenges and priorities

· Evaluates strategic opportunities within the Area assigned

· Supervises two or more staff; responsible for coaching, training, and developing subordinate staff

· Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

Skills & Qualifications:

· Has extensive depth of expertise and knowledge in specialized functions or business areas

· A thorough understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered

· Develops advanced concepts, techniques, and standards

· Develop new applications based on professional principles and theories

· Viewed as expert in functional or business areas within DHL

· Deals with cross-cultural tactical issues

· Typically requires BS/BA and 10+ years’ experience in related field, including at least 5 years of supervisory or management experience

· Professional certification required in some areas

· Superior communication, presentation, influencing, and negotiation skills

· Ability to lead, motivate and influence without formal authority

Additional Information

· This role includes extensive travel mostly across the Southeast area in the U.S. (up to 50% of the time)

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

· Salary (DOE):

· Bonus/Incentive Programs

· Retirement Savings – 401K with company match

· Medical, Dental, Vision, well-being programs

· Tuition Reimbursement

· Generous Paid Time Off – Starting at 4 Weeks

· Paid Leave

· Employee Discount Program

· Employee Assistance & Work Life Program

· Outstanding training opportunities

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here:

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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